International Shipping Formalities
Shipping cost will be based on product weight and shipping country. To find
out when you will receive an item, you need to consider the availability of
the items your customer is ordering as well as the shipping option your
customer selected. All books, CD's and puja items are sourced locally and
are usually available for shipping within 2 days. We will let your customer
know immediately if these items are unavailable. Offerings for the pujas
performed at temples in and around Chennai will be shipped on the day the
pujas are performed. For pujas performed outside Chennai, the offerings
usually take around 2 days to reach Chennai and are then shipped. In any
case, the offerings will reach your customer 7-10 days from the date of
shipment. If your customer is ordering from India or would like the
offerings to be shipped to an address in India, it normally takes between
5-7 days for the shipment to be received.
Multiple-item orders
are held for shipment until all items are available unless your customer
chooses to inform us through mail to ship, as items become available. (For
instance, if you order three items, and two have an availability of 24 hours
while one has an availability of 2 to 3 days, your order will be shipped in
2 to 3 days.) You may be subject to import duties and taxes, which are
levied once the package reaches your country. This is not applicable to
offerings of the puja but will be for all other merchandise purchased at
Saranam.com. Additional charges for customs clearance must be borne by you;
we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact the
local customs office for further information. Additionally, when ordering
from Saranam, you are considered the importer of record and must comply with
all laws and regulations of the country in which you are receiving the
goods. |
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| If you still need help on anything
related to Saranam.com, send an email to
help@saranam.com and we promise to get back to you within 24 hours. |
E - Mail
Support - mahesh@saranam.com
Help - help@saranam.com |
Phone Number
+91 (44) 4217 0259 |
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